You have questions?

We have answers.

FAQs…and hopefully ALL the answers.

See further below for processes, terms and conditions.

 

Is there a minimum order requirement?

Yes! But don’t be scared…it’s not so bad. In order to meet our minimum order requirement, you need to pick 100 items - JK!!! But seriously, our minimum order requirement is either 5 items and/or $375 minimum.

Does this program include delivery AND set-up?

No, this program is for delivery or pick up ONLY! There is no setup included in the cost. If you are picking your order up from our studio location in Irvine, great! We will have your order packaged and ready to go with clear labels and instructions. If we are delivering your order to your event location, we do ask that you provide your coordinator info (where available) so we can reach out to them and confirm delivery time and drop off details for your event.

Please note: These orders do not include any clean up services at the end of your event. The flowers and vases are yours to keep and are perfect to give to guests at the end of the night or save for your send off brunch the next day!

Fun Tip: Catering staff, vendors, and hotel staff LOVE fresh flowers, so if you or your guests don’t want to take them, they can instead be a nice way to say Thank You!

What if I need something built on site?

Our program does not include any on-site installations or build outs. If your event needs an extra special installation that requires a team to be there to execute, then please refer back to our Beautiful Savage Flowers website and inquire for a custom floral proposal.

Can I customize any of these collections?

Savage Stems does not provide customizations for any of our color collections. If you need more customized florals and colors, please head on over to our Beautiful Savage Flowers website and fill our out our form to receive a customized proposal.

Will what I order look EXACTLY like the photo ?

It all begins with the beauty of nature. Each flower is unique unto itself and therefore each arrangement is unique. The photos we provided are meant to give you an idea of what we are working to achieve on your behalf, but no two arrangements will ever be the same. That’s the beauty of nature and the beauty of flowers.

Will the flower assortment be the same as what’s in the photo?

We do our best to keep consistency within all of our product, but the Savage Stems team does reserve the right to substitute flower options as needed due to seasonal availability and current market quality. Any replacements made will be made using flowers of equal or greater value to maintain the integrity of the design and cost.

See further below for additional order processes, terms and conditions…

So what’s the process…how does it all work?

  1. Start by choosing your colors. This is the really fun part!

  2. Once you choose your colors, pick each item you want to order from our assortment.

  3. Add in the quantities you need.

  4. Click “Add to Cart”.

  5. Choose your delivery or pick up option and your date needed.

  6. Once complete, you are all set!

 

Order Lead-times?

All orders for florals must be placed 15 days in advance. This includes either delivery or pick up options.

Do you need florals for an event that is less than 15 days away?

Email us directly at details@beautifulsavageflowers.com and we will follow up with availability, options and pricing.

Cancellations & Refunds?

All cancellations and/or refunds must be made 15 days prior to the event. Any cancellations made after the 15 days will not be accepted and no refunds will be issued.

Pick Up or Delivery?

Pick Up

Pick Up is free and will take place at our Beautiful Savage Studio located in Irvine, CA at the following address: 8 McLaren, Suite N . Irvine, CA . 92618 Pick up date and time will be confirmed at the time order is placed.

Delivery

Delivery will be made within a 50 mile radius from our Irvine studio and our delivery fee starts at $50 and goes up from there depending on actual delivery location and mileage.

For delivery needed outside our 50 mile radius, email us at details@beautifulsavageflowers.com for a quote.

Floral Care?

The Beautiful Savage Flowers team will not be responsible for the florals and their care once the items have been picked up or delivered and the official handoff has taken place. Our florals will come with some useful tips and care instructions, such as storing in a cool, dark room until they are ready to go out on the tables and a few other suggestions. All of this will help to ensure that you get the best out of your flowers for your event, but once again - the Beautiful Savage Flowers team will not be responsible for their care, well-being or quality once the items have been handed off.